Kindly check if someone else has received the product on behalf of you. If not, then wait until the end of the day—packages can show as delivered while still in transit. If you are still unable to locate your item, email us on complaint@aanandigoansh.com along with your order details.

We request you to go through our return policy here. If the product meets our return guidelines you can send us an email at complaint@aanandigoansh.com with your order details and we’ll resolve the issue.

For eligibility of refund, please check our refund policy here. https://aanandigoansh.com/return-and-refunds/

You can chat with our customer support executive on our website and or simply write to us at info@aanandigoansh.com. In case you still want to talk to one of our support executive, we are available on call on 9594-034-123, Monday to Sunday 10 AM to 06 PM. .

We apologize for the confusion caused. Kindly email us at complaint@aanandigoansh.com along with the image of product received and we will ensure you get the product you ordered at the earliest.

• Courier guys usually call you before they attempt the first delivery of the products.
• Normally, there are two attempts made at delivery. You may inform someone who is available to collect the parcel (and pay cash in case of COD) on your behalf.
• If both attempts fail, the parcel is returned to Aanandi Goansh.

We have a dedicated page to help you with this, you can find the link to it at the bottom of the page. For now, you can click here to know your Order Status: https://aanandigoansh.com/track-order/

Aanandi Goansh is the front-runner in spreading awareness and selling authentic Panchagavya products with maximum online reach and of highest credibility. We source authentic panchagavya products exclusively from well qualified Gavya Siddha’s who follow strict GMP standards. We make sure that the products very well qualify to be a worthy product for your health and wellbeing. We don’t aim for quantity but the sheer quality of products. We are a dedicated team who strive to delight you with your experience with Aanandi Goansh.

Shipping charges are calculated based on the cart value and is shown at the time of checkout, after you’ve entered your detailed address.

We’re sorry; looks like our team dropped the ball here! We can fix it by reshipping the product to you. So please send a picture of the damaged product to complaint@aanandigoansh.com along with the image of damaged product. Our concerned team will get back to you at the earliest.